r2bet Responsible Gaming
— Your Protection is Our Priority
r2bet believes gaming should be fun — not stressful. Our protection tools and guidelines keep you in control at all times.
Why is Responsible Gaming Important?
When online gaming gets out of control, it can have harmful effects on your personal, family, and financial life. At r2bet, we care about every player's mental and financial wellbeing. That is why we have built a set of protection tools to help you play within healthy limits.
Our one goal is for gaming to always be a source of entertainment, not a source of problems. On this page you will find out how to use our tools and where to get help if you need it.
Our Protection Tools
All of these features are available free of charge on every r2bet account.
Deposit Limit
Set the maximum amount you want to deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and a 7-day notice period is required to increase it.
Session Time Limit
Set a maximum duration for how long you play in one sitting. When the time is up, an automatic warning message will appear and you will have the option to end your session.
Self-Exclusion
If you feel you need a break from gaming, you can completely close your account for a set period. Options range from 30 days up to a permanent exclusion.
Bet Limit
Set an upper limit on how much you wager in each game session or over a specific period. This protects you from placing impulsive excessive bets.
Time-Out
Take a temporary break of anywhere from 24 hours to 6 weeks at any point during the week or month. During this period logging in or placing bets will not be possible.
Activity History
View a complete history of your deposits, withdrawals, bet amounts, and session durations. This helps you understand your own habits and make informed decisions.
21+ Age Restriction
Age Verification
To open an account and play at r2bet, you must be at least 21 years old. Age verification is mandatory at registration. We do not welcome any underage person onto our platform.
- Identity is verified using a national ID card or passport
- Accounts belonging to underage users are closed immediately
- Keep your devices secure from underage members of your household
Family Protection
If there are children or teenagers in your household, take the following steps:
- Never share your account password with anyone
- Always log out after playing
- Keep parental controls enabled on your devices
- Keep your financial information and payment apps secure
Recognise the Warning Signs
Ask yourself — if the answer to any of these questions is "yes", consider seeking help.
Warning Signs
- Are you placing more bets to try to recover money you have lost?
- Are you unable to stop playing, with it constantly on your mind?
- Are you taking time away from family or work to play?
- Are you taking on debt or spending your savings to play?
- Are you hiding your gaming from the people close to you?
- Do you feel restless, irritable, or anxious when you are not playing?
Healthy Gaming Habits
- Gaming is for entertainment only — do not think of it as a source of income
- Only bet money you can afford to lose
- Set a budget in advance and stick to it
- Take regular breaks and spend time with your family
- Avoid playing when you are stressed or feeling down
- Think of a win as a bonus, not an expectation
How to Use the Protection Tools
Set your gaming limits in just a few steps.
Log In to Your Account
Log in to your personal r2bet account and go to the profile menu in the top right corner.
Open the "Responsible Gaming" settings
Inside your profile settings, look for the "Responsible Gaming" option.
Set your preferred limits
Choose from deposit limit, bet limit, session time, or time-out — whichever you need — and enter the amount.
Confirm
Once you confirm the change, it takes effect immediately. Reducing a limit happens instantly; increasing a limit requires a 7-day waiting period.
Get Support if You Need It
For any questions or issues, contact our 24/7 support team via live chat or email.
Self-Exclusion — The Most Powerful Tool to Protect Yourself
Self-Exclusion is the feature where you decide to completely close your account for a specific period of time. At r2bet, this feature can be activated at any time.
Short-Term Break
From 30 days up to 3 months. During this period, logging in or placing bets will not be possible.
Long-Term Break
From 6 months up to 1 year. Choose this option when you have a serious need.
Permanent Exclusion
The option to close your account permanently. This cannot be reversed.
Important Information
Any funds in your account remain safe while a self-exclusion is active. To reactivate your account before the exclusion period ends, you will need to contact the support team and complete a review process. We will not send any marketing messages or promotional emails during an active exclusion period.
Contact Us If You Need Help
You are not alone. The r2bet support team is always by your side.
24/7 Support Service
Having trouble keeping your gaming under control? Contact our team to activate protection tools on your account or for any other assistance. We provide support in both Bengali and English.
Always By Your Side
r2bet's Commitment
r2bet is committed to ensuring the protection of every player as a safe and trustworthy platform. We believe responsible gaming is not just a policy — it is part of our culture.
SSL encryption and fair play are ensured on our platform. We do not encourage any underage or at-risk person to engage in gaming. Our customer service team actively provides assistance when signs of a problem are identified.
Remember: gambling is a form of entertainment. Never see it as a source of income or a solution to your problems. Always stay aware and play within your limits to protect yourself and your family.
To Learn More or Get Help
You will find answers to all responsible gaming questions on r2bet's FAQ page. Or head directly to our Cricket and Slots sections to enjoy entertainment safely.